iGov Solutions

BY THE NUMBERS

iLEMS™ - Your One-Stop Shop for Regulatory Licensing Software Solutions and more. . .

500K

License Renewals

100 K

License & Permits Issued

5,500

Inspections

$ 100M

Payments Processed

COMPANY

Welcome to iGov Solutions. Your One-Stop Shop for Regulatory Licensing Software Solutions and more.

Prasad Valay is the founder and CEO of the iGov Solutions. For more than two decades, he has been providing software solutions to local, state and federal governments. In 2009, he saw a need for regulatory licensing software that can empower the government to serve its citizens better. With the support of great employees, the company created a state of the art software product iLEMS™ (Integrated Licensing and Enforcement Management System) as a Commercial off-the shelf (COTS) and SaaS (Software as a Service) product, hosted in a FedRamp Certified Microsoft Azure Cloud. iLEMS™ is a One-Stop Shop for state regulatory licensing boards from credentialing to online verification and payment processing


OUR MISSION

iGov Solutions mission is to empower the government to serve its citizens better by utilizing our Regulatory Licensing Software.


OUR VISION

iGov Solutions is a company specializing in Regulatory Licensing Software and services. We want to be the One-Stop Shop for State Regulatory Licensing Boards throughout the country.



OUR PHILOSOPHY

At iGov Solutions, we are committed to do whatever it takes to get the job done. We believe in being flexible and working together to solve your business needs, even if that means working longer and harder than expected to complete a project. We have a commitment to build long term relationships with our clients and we never forget that our success is measured by the utmost satisfaction we provide to our clients. We also believe that our employees are the valuable asset to the company and without their commitment, the company will not be truly successful.


OUR DIFFERENCE

The difference iGov Solutions brings to the client is a combination of proven success, proven process and best practices along with talented resources. iGov Solutions team is comprised of people who have combined experience of more than three decades in regulatory licensing. This experience will obviously result in a cost-effective and timely solution for you, as it has for many of our clients already.


OUR VALUE

iGov Solutions is a one-stop shop for all your regulatory licensing software. Our flexible pricing model allows regulatory licensing boards of all sizes to get great software at affordable price. By selecting iGov Solutions, you not only get a great licensing software but also a great business partner!


STRATEGIC PARTNER

iGov Solutions is an authorized reseller of Microsoft Enterprise Government Cloud services to government agencies, which is a Federal Risk and Authorization Management Program or FedRAMP certified. Our regulatory licensing software is hosted on this platform.

OUR PRODUCTS

iGov Solutions proudly serving the Government to serve its citizens better.



iGov Solutions provides One-Stop Shop regulatory licensing and enforcement software to state licensing boards. Our software automates every step of the licensing application, renewal processing and payment processing. Below are various software packages that we offer to licensing boards.

Our solution supports work-flow and user driven customization. As each Board does things differently, you don’t have to change the way you do business; our software can be configured to your workflow. Our implementation team has combined experience of more than three decades and you can count on our experience for a timely and successful deployment.

iLEMS™ OFFICE

iGov Solutions offers a state of the art, SaaS (Software as a Service) Regulatory Licensing Software called iLEMS™ (Integrated Licensing and Enforcement Management System) that encompasses all aspects of Regulatory Licensing from Application process to Compliance. iLEMS™ uses the latest Microsoft tools and technologies to provide a robust, work-flow based, and user driven customization flows as one-stop solution for the Regulatory Boards. iLEMS™ includes the following divisions that are integrated into one comprehensive solution:

LICENSING
Individual and business profiles, Applications, Automatic License Issuance, Education, Examination, Reactivations, Reports, and Correspondence
FINANCE
Add invoices, add payments, automated report of collections
LEGAL & CASE MANAGEMENT
Complaints, Compliance, Investigations, Prosecution and Inspections
OPERATIONS
Adding and tracking all mails, payments and correspondence to the agency
ADMINISTRATION
Manage Users, Manage User Types, Manage License Types, Manage Look Ups
CONTINUING EDUCATION & AUDITS
CE hour’s integration from providers and random generation audits
GENERAL FEATURES
Single-view details page, Documents, Third-party integration, Journals, Smart Grids

iLEMS™ ONLINE APPLICATIONS

iGov Solutions offers a variety of Online Applications for Regulatory Licensing Boards. This includes:

  • License Renewals
  • Initial Licensing Applications
  • Inactivate/Reactivate Licenses
  • License Verification
  • License Lookup
  • Profile- Updating Name, Address, and Employment details online
  • Paying Fee/Fine
  • Duplicate License Request

iLEMS™ PUBLIC PORTAL

iGov Solutions public portal allows licensees, business owners and citizens to lookup license, check status of new application, maintain profile, submit official complaints and more.

iLEMS™ INSPECTIONS

iGov Solutions offers field Inspection forms for Boards that have site visits. These inspection forms work on desktop, laptops and tablets (Android and iOS). The inspection forms interact real time with iLEMS™ Office by consuming relevant details and also by uploading the finished inspection forms directly to iLEMS™ Office.

iLEMS™ GOVCLOUD HOSTING

iGov Solutions offers Government Cloud hosting. We partner with Microsoft Azure platform to provide reliable and secure Government Cloud hosting services at affordable price.

iLEMS™ DOC-TRACKER

iGov Solutions offers an on-board as well as stand-alone document repository software. iLEMS™ Office is pre-packaged with an on board documents section that allows uploading, downloading and viewing various types of files including PDF, MS Word, JPEG, and TIFF. In addition, we also offer a client-server based imaging software iLEMS™ Doc-Tracker, that can be used stand-alone, with options to search for documents for many filters including Name, License Number, and other agency specific parameters.

iLEMS™ E-PAY

iGov Solutions offers credit/debit card processing services. These online credit/debit transactions are typically integrated with the iLEMS™ Online Applications and iLEMS™ Office for walk-ins. In addition, by being the Board’s single point of contact, iGov Solutions reduces overhead as we take full responsibility of coordinating with all the relevant players in credit/debit-card processing, including card companies, merchant banks, and Payment Card Industry (PCI) for compliance. For more details on our payment processing options, please visit www.igovepay.com.

iLEMS™ CORRESPONDENCE

iLEMS™ Correspondence Tool gives a quicker way to generate letters and forms with features as follows:

  • Ability to generate your own letters and correspondence on the fly.
  • Simple interfaces that mimics Microsoft Word capabilities.
  • Integrated with your Database.
  • Print as Word/Pdf.
  • Envelopes/Labels.

iLEMS™ REPORTS

iLEMS™ Reports Tool gives a quicker way to generate ad-hoc reports with features as follows:

  • Ability to generate reports using a simple user interface that allows point and click.
  • Option to save report for future uses.
  • Export to Word, Excel, or PDF.

REGULATORY PORTFOLIO

iGov Solutions offers Integrated Licensing and Enforcement Management System (iLEMS™) for Licensing Boards.

iGov Solutions state of the art software iLEMS™ (Integrated Licensing and Enforcement Management System) has been successfully implemented in various regulatory licensing boards. Our software is empowering licensing boards to serve its citizens better and citizens are able to access information real time.

BOARD OF NURSING

In addition to the features mentioned under the iLEMS™ Office and iLEMS™ Online App, the following features are available for a Nursing Board.

  • Initial Applications and Renewals for RNs, LPNs, Advanced Practice Nurses
  • Endorsement
  • Consumer and Employer Complaints
  • License Verification
  • Collaboration Applications with Physicians for CRNPs and CNMs
  • Discipline Monitoring – Aftercare, Counselling, and Employer monitoring

BOARD OF PHARMACY

In addition to the features mentioned under the iLEMS™ Office and iLEMS™ Online App, the following features are available for a Pharmacy Board.

  • Initial Applications and Renewals for Pharmacy Technicians, Pharmacists, Businesses
  • Reciprocity
  • Sterile Compounding, Non-Sterile Compounding, Retail, Medical Oxygen, Institutional, Pharmacy Services Field inspection forms
  • Applicant Background Check
  • License Verification

BOARD OF MEDICAL EXAMINERS

In addition to the features mentioned under the iLEMS™ Office and iLEMS™ Online App, the following features are available for a Medical Examiners Board.

  • Initial Applications and Renewals for Physicians
  • Continuing Education
  • Reciprocity
  • Continuing Education
  • Consumer and Employer Complaints
  • Collaboration with Advanced Practice Nurses CRNPs and CNMs

BOARD OF DENTAL EXAMINERS

In addition to the features mentioned under the iLEMS™ Office and iLEMS™ Online App, the following features are available for a Dental Examiners Board.

  • Initial Applications and Renewals for Dentist and Hygienist
  • Continuing Education
  • Reciprocity
  • Consumer and Employer Complaints

BOARD OF PLUMBING

In addition to the features mentioned under the iLEMS™ Office and iLEMS™ Online App, the following features are available for a Plumbing Board.

  • Initial Applications and Renewals for Plumbers, Gas Fitters, Journeymen, Apprentice
  • Field inspection forms
  • Continuing Education
  • Consumer and Employer Complaints

BOARD OF REAL ESTATE

In addition to the features mentioned under the iLEMS™ Office and iLEMS™ Online App, the following features are available for a Real Estate Board

  • Initial Applications and Renewals for Real Estate Agents, Instructors
  • Initial Applications and Renewals for a Company and Branch
  • Reciprocity
  • Continuing Education
  • Consumer and Employer Complaints

BOARD OF FUNERAL SERVICES

In addition to the features mentioned under the iLEMS™ Office and iLEMS™ Online App, the following features are available for a Funeral Services Board:

  • Initial Applications and Renewals for Embalmers, Apprentice Embalmers, Directors, Apprentice Director
  • Initial Applications and Renewals for Funeral Establishments
  • Reciprocity
  • Continuing Education
  • Consumer Complaints

BOARD OF RESPIRATORY THERAPY

In addition to the features mentioned under the iLEMS™ Office and iLEMS™ Online App, the following features are available for a Respiratory Therapy Board:

  • Initial Applications and Renewals Respiratory Therapist
  • Reciprocity
  • Continuing Education
  • Consumer Complaints

OFFICE OF THE ATTORNEY GENERAL

In addition to the features mentioned under the iLEMS™ Office and iLEMS™ Online App, the following features are available for agencies with consumer services:

  • Initial Applications and Renewals for Charities
  • Initial Applications and Renewals for Telemarketing Companies
  • Initial Applications and Renewals for Salespeople and Solicitors
  • Initial Applications and Renewals for Fundraisers and Conjecturers
  • Applications for various other professionals including Health Spas

BOARD OF ACCOUNTANCY

In addition to the features mentioned under the iLEMS™ Office and iLEMS™ Online App, the following features are available for an Accountancy Board:

  • Initial Applications and Renewals for CPAs
  • Initial Applications and Renewals for Firms
  • Reciprocity
  • Continuing Education
  • Consumer and Employer Complaints

MANY MORE BOARDS

In addition to all the Boards mentioned above, iLEMS™ has the standard features that can be used at any Regulatory Licensing Board. Many day to day operations like adding users, adding fee types, add new license types, application requirements and many other features can be customized by the users on the application such as using simple point and click interfaces. Examples of other Boards that are typically interested in our products include Board of Architecture, Board of Chiropractors, Board of Cosmetology, Board of Physical Therapy, and Board of Real Estate Appraisers and more.

Testimonials